#A12884
Created at: 2025-08-15
Hossam Sayed Mohamed
#4447 33 years oldCategories and Jobs
Categories
Jobs
Bio
driven IT Help Desk Specialist with over 7 years of experience delivering exceptional technical support across Windows, macOS, and Linux environments. Proven expertise in troubleshooting complex hardware, software, and network issues using industry-leading tools such as ServiceNow, TeamViewer, and Active Directory. Adept at optimizing system performance, managing user accounts, and implementing ITIL-aligned processes that improve incident resolution times by up to 30%. Strong communicator with a customer-focused mindset, skilled in collaborating with cross-functional teams to ensure cybersecurity compliance and maintain 99% uptime for critical business systems. Committed to continuous learning and delivering efficient, scalable IT solutions in fast-paced environments.Birthdate
1992-08-27
Gender
male
Nationality
Egyptian
Marital Status
single
Religion
Muslim
Current Location
Outside Saudi Arabia
years of experience
6-10 years
