Hossam Sayed Mohamed
Rekayasa - Administratif - Teknis dan Desain
insinyur komputer - Teknisi jaringan dan komunikasi
32 tahun

kode : #4447

Bio
driven IT Help Desk Specialist with over 7 years of experience delivering exceptional technical support across Windows, macOS, and Linux environments. Proven expertise in troubleshooting complex hardware, software, and network issues using industry-leading tools such as ServiceNow, TeamViewer, and Active Directory. Adept at optimizing system performance, managing user accounts, and implementing ITIL-aligned processes that improve incident resolution times by up to 30%. Strong communicator with a customer-focused mindset, skilled in collaborating with cross-functional teams to ensure cybersecurity compliance and maintain 99% uptime for critical business systems. Committed to continuous learning and delivering efficient, scalable IT solutions in fast-paced environments.
Tanggal Lahir

1992-08-27

Jenis Kelamin

pria

Kebangsaan

Egyptian

Status Pernikahan

belum menikah

Agama

Negara

Di Luar Arab Saudi

tahun pengalaman

6-10 tahun

Contoh Karya Kreatif dan Desain
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