Bio

Dynamic and results-driven General Manager with extensive experience in planning and operations, committed to delivering exceptional customer service as a key pillar of after-sales support to maximize customer satisfaction. Adept at overseeing operating plans and quality control processes to ensure superior service standards. Skilled in cost management and expense optimization while maintaining high-quality repairs that meet customer requirements. • Proven ability to develop leadership and management skills, driving service department profitability. • Strong expertise in automotive service operations with a focus on maintaining excellence in service quality.