Bio

I’m Mohammed Khizer, a dedicated and experienced IT professional with a strong background in system operations and technical support. Over the past 8+ years, I’ve honed my skills across a wide range of IT environments, including hardware/software troubleshooting, system administration, and IT infrastructure management. Currently, I’m working at NVIDIA, where I collaborate with cross-functional teams to enhance GPU architecture and manage IT systems to ensure peak performance. Prior to this, I served as a Senior Technical Lead at Concentrix (client: Lenovo), where I was responsible for implementing IT security policies, optimizing systems, and leading operations with a focus on Microsoft Dynamics 365. Throughout my career, I’ve demonstrated a consistent ability to resolve complex issues at Tier 2 support levels with an impressive 99.2% resolution rate. I’m well-versed in Windows, Linux, and Mac OS environments and have experience in remote support, IT asset management, and Microso