Bio

With a rich 23+ years background in the hotel and hospitality industry, my career has been marked by a commitment to service excellence and innovation, underscored by significant international exposure through my tenure with prestigious cruise lines. At Hotel Best Western, Pathankot, India, in my most recent role as General Manager, I spearheaded initiatives that dramatically enhanced operational efficiency and elevated guest satisfaction. The ability to lead a property through growth and change while maintaining a steadfast focus on quality is one, I am eager to bring to the organisation. My expertise is broad, encompassing both functional and technical competencies crucial to hospitality management. This ranges from strategic planning and budget management to advanced knowledge of property management systems and health and safety compliance. I have a proven record of improving financial performance and streamlining operational workflows, crucial skills for driving the organisationa

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